I am still getting a fair number of reports for two particular bugs, but nobody seems to want to get involved enough to help solve them. If you can, please take five minutes and help me fix these things.

Here’s the first one. Some people say they are still getting the “stuck robot” problem. This is when you’re playing Hearts Net and it’s all working fine, then it’s time for one of the robots to play a card, but it doesn’t. Nothing happens, the game is stuck. You can exit the game to the home screen and come back, and it’s still stuck.

I’ve gotten maybe ten reports of this bug in the last week or two. I’ve told those people the “simple” fix, and urged them to help me with the harder fix, but nobody has ever written back! I am positive I could fix this if just one person would send me her game state, so I could use it to analyze the problem. Surely one of you is willing to help?

Here’s how you do that. Play the game until it gets “stuck,” and the robots won’t play. Go to the “Settings” tab, then go all the way to the bottom, and press “Upload State.” That takes you to another screen, where you must press the “Upload State” button. Finally, send me an email to allen.brunson@gmail.com so I can ask you a few follow-up questions.

I suppose it could be that everybody who has experienced this problem is still using an older version of Hearts Net? If this happens to you and your Settings view does not have an “Upload State” button, then you are not using the latest version of the program. In that case, then yes, I am already aware that older versions had this problem. I only need to hear from people who are using the latest version.

Second bug: some people say that the number of games played and games won is sometimes inconsistent. For example, one time you’re playing and the game says you’ve played 30 games and won 18 of them, then the next time you look, it says you’ve played 20 games and won 5, or something like that. This bug is trickier. I don’t think I can solve this one with the “Upload State” trick, for complicated reasons that you don’t want to hear about (heh). But if you can make this happen “at will,” every time, and explain to me how you did it, then I could fix this one, too. For example, it could be that the game is crashing for some reason, and so it doesn’t get to save its state to disk. Then, the next time you start it, you’re looking at the game state as it existed the last time it was able to save its state. Or something like that. So if you can make this bug occur “at will,” let me know how to do it too, so I can fix it.

Categories: cards
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